Frequently Asked Questions

Everything you need to know about the DEADBEAR experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I know which size to choose?

Most DEADBEAR apparel features a modern, slightly oversized fit. We recommend checking the detailed size chart located on each product page to find your perfect measurements.

Are your products sustainably made?

We are committed to ethical manufacturing. Our garments are produced in certified facilities that prioritize fair labor practices and utilize high-quality, durable materials designed to last.

Can I change or cancel my order after it's placed?

Once an order is placed, it is immediately sent to our fulfillment center. You can request a change within 1 hour of purchase by contacting our support team, though we cannot guarantee modifications after processing begins.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.